The time we need to prepare an order for shipping varies due to the handmade quality of our apparel. For details, please see individual items.
Canadian orders - Orders within Canada are sent via Express shipping and may take 1-3 business days to arrive.
International orders -
International orders are sent by Canada Post via Airmail, and they usually take 7-10 business days to arrive. Standard international orders do NOT come with tracking number however I do keep all the receipts as a proof of posting.
If you would like your order to be shipped via "International Tracked and Sign", please contact us and we can review shipping costs.
Your files will be available to download once payment is confirmed.
RETURNS AND REFUNDS POLICY
We do not accept returns, exchanges, or cancellations due to the nature of the knit items. But please contact us if you have any problems with your order.